
Case Studies
Case Study 1: From Burnout to Business Boom!
Our client was stuck in a vicious cycle -up at 4am, working weekends, and still falling behind. She had more leads than she could handle but no time to onboard new clients.
The result? Missed opportunities, unpaid invoices, and mounting stress.
With over 30 clients being invoiced on different days each month, it was a logistical nightmare. Invoices were being missed, payments were delayed, and the stress of trying to juggle it all left her questioning how long she could keep going. She wanted to grow her business but felt completely stuck in survival mode.
Turning the Tide
When we stepped in, the first thing we did was identify the bottlenecks- and there were quite a few.
Here’s how we got things back on track:
We started by tackling the most pressing issue: invoicing. It was messy
and unpredictable, so we put a system in place to automate payments and
bring all overdue invoices up to date. No more guessing who had paid and
who hadn’t.
Next, we knew she couldn’t do it all on her own. So, we helped her recruit
two more VAs to take over creating social media posts. This freed up her
time to focus on higher-priority tasks.
To keep everything organised, we set up a Trello board to manage the workload. Each client had their own card with profiles, Canva links, and checklists to ensure everything ran like clockwork.
We also became her Account Manager.
Instead of her getting distracted, scrambling to collect details or chase updates, we handled client communication, answering queries, updating the team and making sure every post was quality-checked before going live.
Finally, we put processes in place to upsell her existing clients, unlocking new revenue opportunities without the pressure of constantly chasing new leads.
The Transformation
Within a matter of months, everything changed. For the first time in years, she wasn’t chained to her desk.
No more 4am alarms, no more weekend shifts. She even had the time to take not one, but two holidays in the
same month - a feat she never thought possible.
With her newfound freedom, she was able to focus on growth. She added three new services to her offerings, further expanding her business.
The financial results were staggering. Within just three months, her turnover increased by 62%, and the business finally started running profitably.
Cash flow was steady, and late payments were a thing of the past. But perhaps most rewarding was the impact on her clients. With better systems in place, customer satisfaction soared. Happier customers meant better retention, which in turn meant less stress about replacing clients.
A New Chapter
Our client’s business isn’t just surviving now - it’s thriving!
She has the time, energy, and freedom to enjoy her success, spend more time with family, and look forward to the future. This story is proof that no matter how stuck you feel, the right support and systems can completely transform your business - and your life.


Case Study 1:
From Burnout to Business Boom!
Our client was stuck in a vicious cycle -up at 4am, working weekends, and still falling behind. She had more leads than she could handle but no time to onboard new clients.
The result? Missed opportunities, unpaid invoices, and mounting stress.
With over 30 clients being invoiced on different days each month, it was a logistical nightmare. Invoices were being missed, payments were delayed, and the stress of trying to juggle it all left her questioning how long she could keep going. She wanted to grow her business but felt completely stuck in survival mode.
Turning the Tide
When we stepped in, the first thing we did was identify the bottlenecks- and there were quite a few.
Here’s how we got things back on track:
We started by tackling the most pressing issue: invoicing. It was
messy and unpredictable, so we put a system in place to automate
payments and bring all overdue invoices up to date. No more
guessing who had paid and who hadn’t.
Next, we knew she couldn’t do it all on her own. So, we helped her
recruit two more VAs to take over creating social media posts.
This freed up her time to focus on higher-priority tasks.
To keep everything organised, we set up a Trello board to manage the workload. Each client had their own card with profiles, Canva links, and checklists to ensure everything ran like clockwork.
We also became her Account Manager.
Instead of her getting distracted, scrambling to collect details or chase updates, we handled client communication, answering queries, updating the team and making sure every post was quality-checked before going live.
Finally, we put processes in place to upsell her existing clients, unlocking new revenue opportunities without the pressure of constantly chasing new leads.
The Transformation
Within a matter of months, everything changed. For the first time in years, she wasn’t chained
to her desk.
No more 4am alarms, no more weekend shifts. She even had the time to take not one, but two holidays in the same month - something she never thought possible!
With her newfound freedom, she was able to focus on growth. She added three new services to her offerings, further expanding her business.
The financial results were staggering. Within just three months, her turnover increased by 62%, and the business finally started running profitably.
Cash flow was steady, and late payments were a thing of the past. But perhaps most rewarding was the impact on her clients. With better systems in place, customer satisfaction soared. Happier customers meant better retention, which in turn meant less stress about replacing clients.
A New Chapter
Our client’s business isn’t just surviving now - it’s thriving!
She has the time, energy, and freedom to enjoy her success, spend more time with family, and look forward to the future. This story is proof that no matter how stuck you feel, the right support and systems can completely transform your business - and your life.


Case Study 2:
From Flat-Out to Freedom
When this guy came to me, he was knackered. Four days a week on the tools, two full days stuck in admin, and his phone going off at all hours. Weekends? Gone. Evenings? A write-off. He was stuck in this brutal cycle of working his arse off but never actually getting ahead.
And the worst part? He was losing money without even realising it.
Quotes were getting forgotten, invoices weren’t being sent (or chased), and he was too
busy firefighting to even think about growing the business. The guy hadn’t had a proper
break in years.
Stepping In to Sort the Chaos
First thing’s first - we had to get him off the hamster wheel.
📌 No More Phone Madness – We took over all enquiries and told folk to message the business email or socials instead of calling him directly. No more phone ringing non-stop while he’s trying to work!
📅 Get Organised, Stay Organised – We set up a proper booking system, so every job, quote, and appointment was tracked. No more scrambling to remember who needed what.
💰 Quotes on the Spot – I put together a wee quick-look price list so we could fire out quotes for standard jobs without him even needing to be involved.
📑 Invoices That Actually Get Paid – Automated the whole process so deposits, invoices, and payment reminders went out without him lifting a finger.
📢 Keeping the Work Coming In – Managed his socials, posting in local groups to keep leads rolling in without him having to do a thing.
📝 Making Admin Easy to Hand Over – Documented all the boring admin stuff so he could pass it on to an employee and never think about it again.
The Difference? Unbelievable.
✔ No More Weekend Admin – He actually gets his evenings and weekends back instead of being stuck in paperwork hell.
✔ Raised His Prices THREE TIMES – And customers are still happy to pay. Win-win.
✔ Fully Booked Months in Advance – No more panic about where the next job’s coming from—his diary is stacked for three months straight.
✔ Back Doing What He Loves – Instead of faffing about with admin, he’s on the tools, doing the actual job he enjoys.
✔ Two Months of Holidays Every Year – He’s now got time to actually enjoy life instead of just working himself into the ground.
✔ The Business Is Growing – He’s taken on two subcontractors and isn’t just working in the business - he’s building it.
Now? He’s Living the Dream
A business that used to run him into the ground is now working for him.
He’s making more money, has way more free time, and can actually enjoy the life he worked so hard for.
And that, my friends, is what it’s all about. 🚀
