
Case Studies
From Burnout to Business Boom!
How We Helped Our Client Reclaim Her Business (and Life)
My marketing client was at breaking point when she reached out. She was up at 4am, working weekends, and still drowning in work. She had more leads than she could handle, but no time to actually take them on. (Sound familiar?)
The result? Missed opportunities, unpaid invoices, and mounting stress.
With over 30 clients being invoiced at different times each month, it was a logistical nightmare. Some invoices were missed completely, others were sent late, and chasing payments was taking up far too much time. She was exhausted, overwhelmed, and starting to wonder if she could even keep going.
She wanted to grow her business, but instead of moving forward, she was stuck in survival mode.
Hitting the Reset Button
The first thing I did was take a proper look at what was slowing her down - and honestly, it was a bit of a mess. But nothing we couldn’t fix!
💰 Step One: Sort The Invoicing Disaster
Her cash flow was all over the place, so we put a proper system in place. Payments were automated, overdue invoices were chased up, and suddenly, she wasn’t wasting time wondering who had paid and who hadn’t.
👥 Step Two: Get Some Extra Hands on Deck
She was doing everything herself, which just wasn’t sustainable. We helped her bring in two VAs to take over social media content - so she could stop worrying about Canva posts and focus on actually running the business.
📅 Step Three: Get Organised (For Real This Time)
We set up a Trello board where every client had their own card, complete with profiles, checklists, and links to relevant Canva folders. No more scrambling through emails or forgetting what needed done. Everything was in one place and easy to manage.
📢 Step Four: Take Client Comms Off Her Plate
Instead of her spending half her day chasing updates and responding to emails, we stepped in as her Account Manager. We handled client queries, gathered info, kept the team updated, and quality-checked every post before it went live.
📈 Step Five: Make More Money Without More Stress
Rather than constantly chasing new leads, we put a process in place to upsell to her existing clients - helping her increase revenue without adding more work.
The Turning Point
Within just a few months, everything changed.
1️⃣ No more 4am starts. No more weekend shifts. For the first time in years, she wasn’t glued to her desk. She even took two holidays in the same month - something she never thought she’d be able to do.
2️⃣ With space to breathe, she added three new services and scaled up her business in ways she never thought possible.
3️⃣ Her income skyrocketed. In just three months, her turnover shot up by 62%, and for the first time, the business was properly profitable.
4️⃣ Cash flow was steady, and invoices were actually getting paid on time. No more stress over unpaid bills.
5️⃣ Happier clients, less stress. Everything was running smoothly, and with better systems in place, customer satisfaction soared. Happy clients stuck around, meaning less stress about constantly finding new ones.
A Whole New Way of Working
Now? She’s running the business - rather than it running her.
She’s got time, energy, and freedom to enjoy what she’s built, spend more time with her family, and actually look forward to the future instead of just trying to keep up.
From Flat-Out to Freedom
How a Tradesman Got His Life Back - And Grew His Business in the Process
When this guy came to me, he was knackered. Four days a week on the tools, two full days stuck in admin, and his phone going off at all hours. Weekends? Gone. Evenings? A write-off.
He was stuck in this brutal cycle of working his arse off but never actually getting ahead.
And the worst part? He was losing money without even realising it.
Quotes were getting forgotten, invoices weren’t being sent (or chased), and he was too
busy firefighting to even think about growing the business. The guy hadn’t had a proper
break in years.
Stepping In to Sort the Chaos
First thing’s first - we had to get him off the hamster wheel.
📌 No More Phone Madness – We took over all enquiries and told folk to message the business email or socials instead of calling him directly. No more phone ringing non-stop while he’s trying to work!
📅 Get Organised, Stay Organised – We set up a proper booking system, so every job, quote, and appointment was tracked. No more scrambling to remember who needed what.
💰 Quotes on the Spot – I put together a wee quick-look price list so we could fire out quotes for standard jobs without him even needing to be involved.
📑 Invoices That Actually Get Paid – Automated the whole process so deposits, invoices, and payment reminders went out without him lifting a finger.
📢 Keeping the Work Coming In – Managed his socials, posting in local groups to keep leads rolling in without him having to do a thing.
📝 Making Admin Easy to Hand Over – Documented all the boring admin stuff so he could pass it on to an employee and never think about it again.
The Difference? Unbelievable.
✔ No More Weekend Admin – He actually gets his evenings and weekends back instead of being stuck in paperwork hell.
✔ Raised His Prices THREE TIMES – And customers are still happy to pay. Win-win.
✔ Fully Booked Months in Advance – No more panic about where the next job’s coming from -his diary is stacked for three months straight.
✔ Back Doing What He Loves – Instead of faffing about with admin, he’s on the tools, doing the actual job he enjoys.
✔ Two Months of Holidays Every Year – He’s now got time to actually enjoy life instead of just working himself into the ground.
✔ The Business Is Growing – He’s taken on two subcontractors and isn’t just working in the business - he’s building it.
Now? He’s Living the Dream
A business that used to run him into the ground is now working for him.
He’s making more money, has way more free time, and can actually enjoy the life he worked so hard for.
And that, my friends, is what it’s all about. 🚀